Privacy & Cookie Policy | LiveSotori LLC

Privacy & Cookie Policy

Effective Date: September 1, 2020
LiveSotori LLC · 1317 Edgewater Drive, Unit 5098, Orlando, FL 32804 · services@livesotori.com

LiveSotori LLC (“LiveSotori,” “we,” “us,” “our”) respects your privacy. This policy describes what we collect, how we use and share it, and your rights under applicable laws (GDPR/UK GDPR, CCPA/CPRA, and other U.S. state privacy laws).

1. Information We Collect

  • Identity & Contact: name, email, phone, billing address.
  • Transactional: purchases, enrollments, support history.
  • Payment: processed by third-party providers; we do not store full card numbers.
  • Usage/Device: IP, device/browser type, pages viewed, session data, approximate location.
  • Communications: email/SMS/chat correspondence and preferences.
  • Community & Event: submissions, attendance, recordings where applicable (with notice).

2. How We Use Data

  • Provide, personalize, and improve the Services; manage access and security.
  • Process payments; prevent fraud; deliver support and updates.
  • Send service/transactional messages and, with consent where required, marketing communications.
  • Comply with legal obligations; enforce terms and policies.

3. Sharing

We share personal data with trusted service providers (payment processors, email/SMS tools, analytics, hosting, community platforms) under written agreements. We do not sell personal information. We may disclose information to comply with law, protect rights, or in connection with a merger, acquisition, or sale.

4. Legal Bases (GDPR/UK GDPR)

Where applicable, we rely on: (i) performance of a contract; (ii) legitimate interests (e.g., improving the Services, preventing fraud); (iii) consent (e.g., marketing cookies/SMS); and (iv) legal obligations.

5. Your Rights

  • EEA/UK: access, rectification, erasure, restriction, portability, objection; withdraw consent at any time.
  • California (CCPA/CPRA): know/access, correct, delete; opt-out of “sale”/“sharing”; limit use of sensitive personal information; no discrimination for exercising rights.
  • Other U.S. States: rights vary by state (e.g., VA, CO, CT, UT).

Submit requests to services@livesotori.com. We may verify your identity before responding.

6. Children

The Services are not directed to children under 13 (or under 16 where GDPR applies). We do not knowingly collect such data. Parents may contact us to request deletion.

7. Cookies & Tracking

We use cookies and similar technologies for functionality, analytics, and, where permitted, advertising. Categories include: Strictly Necessary, Performance/Analytics, Advertising/Retargeting.

You can manage cookies via your browser and (where implemented) our cookie preferences banner.

8. Security & Retention

We use reasonable safeguards but no online system is 100% secure. Data is retained as needed for described purposes, to comply with law, and enforce agreements, then deleted or de-identified.

9. International Transfers

If data is transferred internationally, we implement safeguards (e.g., Standard Contractual Clauses) where required.

10. Do Not Track

Our Services do not currently respond to browser “Do Not Track” signals.

11. Updates & Contact

We may update this policy; the “Effective Date” reflects the latest version. Contact us at services@livesotori.com or by mail: {company}, {address}.

Additional Legal Terms

This policy is subject to the LiveSotori LLC Terms of Use, including the binding individual arbitration agreement, class action waiver, force majeure, severability, and Florida, USA governing law & venue provisions. LiveSotori LLC also reserves the right to revoke or limit access to Services for violations of this policy. Any claims relating to this policy must be brought within one (1) year after the cause of action arose.